This Privacy Policy explains how Tadweer Solutions [Legal Name] (“Tadweer”, “we”, “us”) collects, uses, and protects information you provide when you use this website. By using this site or submitting the contact form, you agree to the practices described below.
1. Information we collect
When you request a cooling estimate, we collect the details you submit: your name, phone or WhatsApp number, email address, and any message you include. We may also collect basic technical data such as your browser type and pages visited, used only to keep the site working and to understand general usage.
2. How we use your information
We use your information solely to prepare and send your cooling estimate, to respond to your enquiry, and to follow up about our services. We do not sell your personal information to third parties.
3. How we share information
We may share limited information with trusted service providers who help us operate (for example, email and hosting providers), and with our research partners where relevant to your project. These parties are only permitted to use your information to provide services to us.
4. Data retention & security
We keep your information only as long as needed to respond to your enquiry and meet our legal obligations, and we apply reasonable technical and organisational measures to protect it. No method of transmission over the internet is completely secure.
5. Your rights
You may request access to, correction of, or deletion of the personal information we hold about you. To make a request, contact us using the details below.
6. Contact
Questions about this policy? Contact Tadweer Solutions at [email@tadweersolutions.com] or [+966 5X XXX XXXX], KAUST, Thuwal 23955, Makkah Province, Saudi Arabia.